Answers to some commonly asked questions: 

• Can I bring my own food? : Absolutely. We encourage you to bring your own food. The foods that are not allowed include anything that is not school safe, no nuts, no ice cream or ice cream cake, no open drinks, no popcorn, no gravies,no cheetos,  and no foods that can make a mess. Cake, Pizza, Veggie Platter, Fruit Platter are all good. Deliveries to the facility are permitted for anyone who has booked an event.

• Do you need an accurate guest count when making the booking? : No you do not. At the time of the booking, you can put in an expected number. You will be charged for the number of guests that actually show up at the event.  

• Do kids under 12 months count? : No. 0-11 months old kids do not count towards the party count. 

• How do I know a date and time is available? : Please click on Book Now and follow the steps. It will show you what is available. 

• I see there is a 5:30pm-7:30pm timeslot but you close earlier? : The hours of operation are for Walk-In/Drop-In customers. 

• Can I come early to setup? : Absolutely. You can come 15min early to setup (No Earlier). Our staff can help you bring stuff into the facility and help set you up in the party room. If you need more setup time we recommend that you book two party slots back to back to avoid disappointment. 

• How long can guests stay? : At the moment, there is no time limit for guests. You have the party room for 2 hours afterwards we need the room to prepare for the next party but your guests can leave at their convenience. The only exception is if we have a private event after your party or we are exceeding the facility capacity. Please Note: We are not responsible for informing you about an early closure. 

• Do adults need socks and waiver? : Yes and Yes. 

• Is the deposit refundable? : No. It is not. 

• Can my party be cancelled by Funzilla Ancaster? : Yes. If there is a guest (Adult or Child) that is unruly and disrespectful towards the facility or staff, your party maybe cancelled without a refund.